Refund Policy

Effective Date: [2-4-25]

At Hi5ve.net, we strive to provide the best experience for our users. Please review our refund policy carefully before making any purchase.

1. Digital Products and Services

All purchases made on Hi5ve.net, including premium memberships, digital goods, or paid services, are non-refundable once the service is delivered or access is granted.
Because digital products cannot be returned, we do not offer refunds except in cases where a technical error or system issue prevents you from accessing the service you paid for.

2. Subscription Services

• Cancellation: You may cancel your subscription at any time. Your cancellation will be effective at the end of the current billing cycle.

• No Partial Refunds: We do not offer partial refunds for unused time during a subscription period.

3. Exceptions

We may consider refunds in the following cases:

• If you were charged by mistake due to a technical error.

• If you paid for a service but were unable to access it due to our platform’s fault (not user error or device issues).

To request a refund under these exceptions, please contact our support team at 📧 [[email protected]] within 7 days of your purchase.
Please include your account details, proof of payment, and a clear description of the issue.

4. Chargebacks

Filing a chargeback without contacting our support team first may result in suspension or termination of your Hi5ve.net account.

5. Changes to This Policy

We may update this Refund Policy as needed. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please reach out to us at:
📧 [[email protected]]

Thank you for being part of the Hi5ve.net community!